We may collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Business details (for bus operators/agents)
• Billing and payment information

Usage Data:

• IP address
• Browser type & device information
• Pages visited and time spent
• Booking and transaction data

Cookies & Tracking:

We use cookies and similar technologies to improve user experience and analyze traffic. (Trawex)

How We Use Your Information

We use your data to:

• Provide and manage our bus booking software
• Process bookings and transactions
• Improve platform performance and user experience
• Communicate updates, offers, and support
• Prevent fraud and ensure security

Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

• Trusted service providers (payment gateways, hosting, analytics)
• Business partners under confidentiality agreements
• Legal authorities if required by law

Your data may also be transferred in case of business mergers or acquisitions. (Trawex)

Data Security

We implement industry-standard security measures to protect your data, including:

• Secure servers
• Data encryption
• Restricted access controls

However, no system is 100% secure, and we encourage users to take necessary precautions.

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes

User Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing communications
• Opt-out of cookies

You can contact us anytime for such requests.

Cookies Policy

We use cookies to:

• Enhance website functionality
• Analyze user behavior
• Provide personalized experience

You can disable cookies through your browser settings if you prefer.

Third-Party Services

Our platform may include integrations with third-party services (e.g., payment gateways, APIs).
We are not responsible for their privacy practices, and users should review their policies separately.

Children's Privacy

Our services are not intended for users under the age of 18.
We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.