Welcome to TRawex. The Terms & Conditions govern your access to and use of our website and bus ticket booking software platform.

By accessing or using TRawex, you agree to be bound by these Terms. If you do not agree, please do not use our services.

• Platform: TRawex website and software system
• User: Any individual or business accessing the platform
• Client: Bus operators, travel agents, or businesses using TRawex services
• Services: Bus ticket booking software, website solutions, and related features

Services Overview

TRawex provides a software solution for online bus ticket booking, including:

• Booking engine and reservation system
• Website/white-label solutions
• Payment gateway integrations
• Admin and agent management panels
• Reporting and analytics tools

We reserve the right to modify, suspend, or discontinue any feature at any time.

User Registration & Account

• Users may be required to create an account to access certain features
• You are responsible for maintaining the confidentiality of login credentials
• You agree to provide accurate and updated information
• We reserve the right to suspend or terminate accounts for false or misleading information

Payments & Billing

• All fees for TRawex services must be paid as agreed
• Payments may include setup fees, subscription charges, or custom development costs
• Payment gateway transactions are processed via third-party providers
• We are not responsible for failures or issues caused by payment gateways
• Note: Fees once paid are non-refundable unless otherwise agreed in writing.

Acceptable Use

You agree not to:

• Use the platform for unlawful or fraudulent activities
• Attempt to gain unauthorized access to systems or data
• Interfere with platform functionality or security
• Upload malicious content (viruses, malware, etc.)

Violation of these terms may result in immediate suspension.

Data & Privacy

Your use of TRawex is also governed by our Privacy Policy.

• You retain ownership of your business data
• We implement security measures to protect your data
• You are responsible for ensuring compliance with applicable data protection laws

Third-Party Integrations

TRawex may integrate with third-party services such as:

• Payment gateways
• SMS/email providers
• API services

We are not responsible for the performance, reliability, or policies of third-party services.

Limitation of Liability

To the fullest extent permitted by law:

• TRawex shall not be liable for indirect, incidental, or consequential damages
• We do not guarantee uninterrupted or error-free service
• We are not responsible for business losses due to downtime, system errors, or third-party failures

Service Availability

• We strive to maintain high uptime but do not guarantee 100% availability
• Maintenance, updates, or technical issues may cause temporary interruptions

Intellectual Property

• All software, design, content, and trademarks belong to TRawex or its licensors
• You may not copy, modify, distribute, or reverse-engineer any part of the platform without permission

Termination

We reserve the right to:

• Suspend or terminate access for violation of these Terms
• Discontinue services with prior notice

Users may also discontinue use at any time, but outstanding dues must be cleared.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Delhi.

Changes to Terms

We may update these Terms from time to time.
Updated versions will be posted on this page with a revised effective date.
Continued use of the platform constitutes acceptance of the updated Terms.

Contact Information

For any questions or concerns regarding these Terms:
Email: info@digiadmultimedia.com
Website: https://trawex.digiadmultimedia.com